Administering a Dialing Sequence

About this task

To administer a dialing sequence:

Procedure

  1. Log in to the Communicatioin Manager Messaging web page.
  2. Under Messaging Administration, select Dial Sequences.

    The system displays the Dial Sequence page.

    NoteNote

    You must include an uppercase Nin the dialing sequence. If Nis not present in the dialing sequence, the Outcalling feature will not function.

    NoteNote

    The Dial Sequences page shows the default screen. Account codes are not activated on the default screen.

  3. Under Diagnostics, select Test Outgoing Call Seq.

    The system displays the TestOutcalling Call Sequence page.

  4. Complete the fields on this screen by using the information provided in the table of Field Definitions:

    Test Outgoing Call Sequence page.

  5. Click Run Test.

Result

NoteNote

If you are using the Outcalling feature, the subscriber might include the account code FAC and account code in the dial string for message notification. In this case, the FAC, account code, and notification number are all part of the destination number. When the system constructs the dialing sequence, the account code appears twice, once as the account code and once as part of the destination number. To avoid this duplication of account codes, it is recommended that subscribers be instructed not to include the account code as part of the dial string for message notification.

However, if subscribers are including authorization codes in the dial string for message notification, there is no conflict with account codes. Subscribers can continue to include the authorization codes.