Administering Internet Messaging

About this task

Administration changes on the Internet Messaging screens are required for the system to operate properly in your location. After becoming familiar with the operation of Internet Messaging and the type of traffic your subscribers generate, you can use these screens to improve the management of the feature's operation.

To administer Internet Messaging:

Procedure

Go to the System Management Interface Web page.
Click Server (Maintenance) on the Administration menu.
The system displays theCommunication Manager / Server (Maintenance) Web page main menu.
Select Firewall under Security.
Verify that the ldap and ldaps services are selected in the Input to Server column.
Go to the Messaging Administration main menu and select under IMAP/SMTP Administration > General Options.
The system displays the General Options and Settings screen.

Note
Internet Messaging places default values in many fields to simplify initial setup. As usage patterns become clear, you can adjust the fields that have defaults to the most appropriate value.
Check the contents of each field for the correct entry. Leave the values on this screen unchanged unless the traffic volume, subscriber requests, or other system requirements dictate otherwise.
If you want to allow the POP3 or IMAP4 users to use the system's directory as their email directory, select the appropriate client and port options.
Security
If you enable POP3 or IMAP4 message access, password integrity may be compromised during each login. Therefore, Avaya recommends that you administer the access for use only behind a corporate firewall, and disable mailbox access from outside the firewall. If you enable POP3 or IMAP4, Avaya is not responsible for any theft of service that might occur. See Security for more information.
Verify the setting for the Put RFC822 headers into text? field.
If the field is set to No, then HTML headers are not played over the phone with the e-mail message body.

If the field is set to Yes, then HTML headers are played over the phone with the e-mail message body.

Note
You can view the message, and HTML headers and body from Message Manager.
Select from the Messaging Administration main menu under IMAP/SMTP Administration > Mail Options.
The system displays the Mail Options screen.
Select the appropriate options and then click Save.
Use the Help button for additional information about the available settings.