Assign a Hunt Group

About this task

Assign a new hunt group for the automated attendant if there is not a physical port available on the switch for a station. The hunt group forwards calls to the messaging hunt group. Use the following settings to assign a hunt group for the automated attendant.

To assign a hunt group:

Procedure

Set Group Name to a name that contains the group extension.
Use the group extension as all or part of the group name.
Set Group Extension to the automated attendant extension.
Set Group Type to ucd.
Leave the Coverage Path field blank.
All calls are forwarded to the messaging hunt group extension.
Set the other fields according to the customer requirements.
Set Queue? to y.
Assign the numbers of all trunks to the hunt group.
Click Save.
Assign the automated attendant group extension as the incoming destination for incoming call trunk groups served by the automated attendant.
If you are not using the automated attendant as an incoming destination for a trunk group, skip this step and continue with Step 11.
Set Auth Code to n.
At the attendant console, activate Call Forwarding All Calls for the automated attendant.
Set the destination as the messaging hunt group extension.