When
toll fraud is suspected, you can interrupt the call on a specified
trunk group and monitor the call in progress. Callers will hear a
long tone to indicate the call is being monitored.
Procedure
Use change station to display the Station screen for
the station that will be assigned the Busy Verification button.
In the Feature Button Assignment field,
enter verify.
To activate the feature, press the Verify button and
then enter the trunk access code and member number to be monitored.