Checking the backup status

Procedure

  1. Select the Restore History option from the Server (Maintenance) Web page main menu.

    The system displays the Restore History screen.

  2. Click the most recent backup in the list, and click Check Status.

    The system displays the Restore History Results screen.

  3. Repeat steps 1 and 2 until the message BACKUP SUCCESSFUL appears.

    Messaging data will have one of the following names attached to the backup file name:

    • audix-ann for announcements

    • audix-tr-msg for translations and messages

    • audix-tr-name-msg for translations, names, and messages

    • audix-tr-name for translations and names

    • audix-tr for translations only

    NoteNote

    If your backup fails, it may be because of LAN network problems and the size of the backup file. In this case, you can run a scheduled backup instead, which allows the Communication Manager server to handle breaks in the LAN connection and ultimately create a successful backup. To run a scheduled backup in case of a failed backup, you can simply set the schedule to run for the current day of the week at a time 5 or 10 minutes in the future. See Create (add) a new backup schedule.