Defining Remote Email Users

About this task

If your subscribers will be frequently sending messages to email users, you can permanently define the email addresses of those email recipients in the local messaging software. This way, your subscribers can address messages to these email users using their telephones, and can add them to their personal directories.

Before starting this procedure, you need to know the name of the trusted server to which the remote user is to be added, and the proper format for the email address.

To see a listing of all trusted servers on your system, select Trusted Servers under Server Administration.

To see the proper format for email addresses on that server, select Remote Text Addresses under Reports.

To define a remote email user to the messaging software:

Procedure

Go to the Messaging Administration main menu and select under Messaging Administration:
Subscriber Management
The system displays the Manage Subscribers page.
Click Manage for a Remote Machine.
Click the Add a remote Subscriber button.
The system displays the Add aRemote Subscriber page.
Type the email user's name in the Subscriber Name field and press the TAB key.
Note
The name of any remote-subscriber that contains an embedded space, such as the name Jane Doe, must be put in quotation marks, that is "Jane Doe".
Enter the remote text address for the email system in the proper format (for example, username@machine.domain) in the Text Address field and press the TAB key.
Note
Your email administrator should be able to give you this address.
If you are using community IDs to define sending communities, enter the 1-digit to 15-digit number in the Community ID field and press the TAB key. This ID number should match that of the trusted server.
For information on sending communities, see Setting Up Community Sending Restrictions.
Click Save to update the information in the system database.