Every Message Manager release offers features that add to the efficiency of any work environment. These features are summarized in the section that follows.
Subscribers of Message Manager receive a notification when a new message is received. This notification is either a small icon that appears in the toolbar or a pop-up window that appears on the PC screen.
From the main Message Manager screen, subscribers can view the:
After you select a folder, the messages stored within the folder are displayed. You can select one of the messages either to play it or to view its contents. The following explains the options available for playing or viewing a message:
Voice
The system plays the message through an audio connection or the sound card, depending on the selected option.
Text
The Text Viewer displays the message on the screen. You can read the text on the screen or print its contents to a printer.
Attached Files
You can view several types of files. Once you select a file from the list, you can start the corresponding program and view the file or you can export the file to your own computer.
After you play or view a message, you might want to add your comments and respond to the sender or mail it to another messaging subscriber:
You can create a message to send back to the sender by using automatic addressing. Include any or all of the original message components, plus any new components.
You can add your comments to the message you received and then send them and the original message to another messaging subscriber
You can create and send a message to one or several people, with one or more message components. You can decide to deliver the message as soon as possible or schedule the message for a later delivery time.
After a message is sent, you can check its delivery status by opening the Outgoing Folder. The Outgoing Folder lists all the messages you have sent, indicates the time when they were sent, and confirms whether the recipient has received or accessed the message. In this folder, you can access more delivery information by double-clicking a message or by highlighting a message and selecting the View Delivery Report option under the Activity pull-down menu.
You can use the Personal Phonebook in Message Manager to store "cards" with the addresses of the messaging subscribers, as well as other numbers and notes. Once subscribers are added to the Phonebook, you can quickly add them to an address list. The Personal Phonebook is stored on your PC and can be used while you are working offline.
With messaging lists, you can store the addresses of sets of people to whom you want to send messages all at once, such as a project team or a corporate department. You can quickly address a message to an entire address list. messaging lists are stored on the messaging server and are not available offline.
If you work away from the office, you might want to edit messages that you have received or compose new messages and then log in later and send the messages during a single telephone call. This procedure saves toll charges because a messaging server connection is not required.
You can minimize Message Manager and still be notified of new messages throughout the day. Later, you can restore the program to retrieve messages or to create and send new messages.
For enhanced security, Message Manager has a Lock feature. When you select the Lock icon, the application is minimized and requires your messaging password to be restored. Locking Message Manager prevents others from accessing your messaging mailbox. This capability is inactive while you work offline.
When you install Message Manager, you can use your name and personal greeting that were recorded through the messaging telephone interface. You can select a menu option to record your name or to display a screen for recording and managing greetings. The messaging software uses the choices you make in Message Manager for playing names or greetings to your callers.