Performing a Voice Messaging Database Audit

About this task

All of the voice messaging database audit types use the same general procedure.

To audit a voice messaging database audit:

Procedure

  1. Log in to the Communication Manager Messaging web page.
  2. Under Utilities, select Messaging DB Audits.

    The system displays the Audits page.

  3. Click the appropriate link for a particular audit.

    Voice Messaging Database Audits

    To Audit Click
    View Audit History History
    Mailboxes Start Mailboxes Audit (Mailboxes, Mailbox Data)
    Mailing lists Start Mailing Lists Audit (Mail Lists, Delivery Data)
    Names Start Voice Names Audit (Voice Names)
    Network data Start Network Data Audit (Machine Translations, Network Translations, Network Data)
    NoteNote

    This audit is available only if the system has Digital Networking.

    Personal directories Start Personal Directory Data (Personal Directories)
    Subscriber data Start Subscriber Data Audit (Subscribers, Delivery Data)
    Nightly Audit Start Subscriber Data Audit (Subscribers, Delivery Data)
    Weekly Audit Start Weekly Audit (Weekly, Delivery Data, Network Data, Mailbox Data)

    The system displays the audit name and Result code, which indicate that the audit is running. The system also displays results of in stages depending on how that feature has been designed.

  4. Wait for the audit to finish or take one of the following steps:
    • Click Abort to partially stop the audit and exit the page.

    • Click Back to go to the Audits page.

  5. If the audit fails:
    1. Resolve any active alarms and rerun the audit.
    2. If the audit fails again, contact the remote service center.
    3. If the system is not providing service and the remote service center cannot help immediately, reboot the system.