Stopping the Messaging Software (Voice System)

About this task

NoteNote

Stop the voice system only when it is absolutely necessary. When the voice system is stopped, callers to messaging hear a fast busy signal, and callers who are sent to messaging coverage hear ringing with no answer.

To stop the messaging software:

Procedure

On the left hand panel of the Messaging Administration window, click Stop Messaging.

The system displays the following message when the voice system has stopped:

The Voice System has completely stopped, use the "Start Voice System" choice from the System Control menu to restart the Voice System.

NoteNote

When the voice system is stopped, a user cannot access messaging administration screens. Messaging Administration still appears as an option on the Global Administration menu, but you cannot select this option. To view messaging command prompt screens, you must restart the voice system.