Support for "*" in outcalling dial strings

About this task

The outcalling feature alerts subscribers to the presence of new messages by placing calls to them.

Communication Manager Messaging supports "*" in the outcalling dial string when used in Communication Manager. For example, *9-303-555-1234.

To enable support for "*" in outcalling dial strings:

Procedure

While configuring Communication Manager, add "*" as a feature access code.
Edit the respective changes in the Change Feature Access Code.
For example, *9.
On the Messaging Administration Web page, click Outcalling Options.
Set the Outcalling Active field to Yes.
To test the "*" functionality:
1. Log in to the mailbox of a user using the Telephone User Interface.
2. Press *9.
  You are in the outcalling menu.
3. Set up the outcalling to be another number.
4. Turn on outcalling for all new messages.
5. Send a message to the subscriber.
6. Check that "*" in outcalling acts as a number.

Result

At this point in the installation, you have completed the switch administration procedures that are required to integrate the switch with Communication Manager Messaging. If messaging includes additional customer options, you must now perform additional switch administration as outlined in this topic.

This topic is to provide the procedures you need to administer the switch to operate with the messaging customer options features such as Automated Attendant and Night Service to Automated Attendant.