Switch Recorded Announcement

About this task

The following procedure is used to provide a recorded announcement at the switch for anyone who accesses messaging, either through a direct call or through call redirection. The announcement is heard when all the messaging system voice ports are busy and calls start to enter the messaging system queue.

NoteNote

Announcements must be downloaded from a web server and stored in the Announcements directory.

Procedure

  1. Set COR from 0 to 63.
  2. Set Name.

    (You can use up to 15 characters to describe the announcement message.)

  3. Set Queue to y.
  4. Enter n in the Protect field.
  5. If you set the Typ e field to integrated, enter 16, 32, or 64 in the Rate field to specify the recording speed when recording announcements.
  6. Press Enter to save the information and return to the enter command prompt.
  7. Enter change hunt-group 59.
  8. Enter the extension of the announcement system in the First Ann. Extension field.
  9. Enter 5 in the First Announcement Delay (sec) field.
  10. Press Enter to save the information and return to the enter command prompt.
  11. Dial the announcement's extension number from the console or from a voice terminal with a console COS.