Testing the Dialing Sequence

About this task

You can verify the dialing sequence by using the Test Outgoing Call Sequence screen. The Test Outgoing Call Sequence screen:

Displays the string of digits that is dialed during an outgoing call.
Executes the test call by attempting to dial the digits displayed in the Dialed Digits: field. The system displays information about the dialog that occurred during the test call on the Test Results screen.

Use this screen to:

Test a mailbox to determine if an outgoing call placed on behalf of the associated subscriber is being made correctly.
Test outgoing call functionality in general. For example, you can use the test screen to place an outgoing call to a nearby telephone to verify call completion.
Account for each digit in the displayed dial string by examining the contents of the Dialed Digits: field, for example, the account code feature access code, account code, pauses, and destination number.

To test the dialing sequence:

Log in to the Communicatioin Manager Messaging web page.
Under Diagnostics, select Test Outgoing Call Sequence
The system displays the Test Outcalling Call Sequence page .
Complete the following fields by using the information provided in the table for Field Definitions: Test Outgoing Call Sequence page:
- Port Number
- Mailbox to be Tested
- Destination Number
Click Run Test
The test will not run unless the text fields contain the appropriate information.
The test output will appear at the bottom of the page.

The system fills in the Dialed Digits: field with the digits defined in the Dialing Sequence field of the Outgoing Call Sequence screen. For example, the Dialed Digits: field might contain the account code FAC, followed by an account code and a destination number.