Removing Subscribers

About this task

After the initial group of subscribers has been added, you can delete subscribers as employees leave your company.

Removing a subscriber means deleting the subscriber's name and extension from the system directories and deleting the subscriber's recorded name fragment. You need to remove subscribers when they leave the company or no longer require the messaging service.

After the subscriber is removed, all records pertaining to the subscriber are deleted automatically by messaging audits that are executed every Sunday morning at 1:00 a.m. For more information about audits, see Voice Messaging Database Audit Overview.

To remove a subscriber:

Procedure

  1. Log in to the Messaging web page.
  2. Under Messaging Administration, select Subscriber Management.
  3. The system displays the Manage Subscribers page.
  4. Click Manage (you can delete a remote subscriber as well).
  5. On the Manage Local Subcribers page, select a subscriber from the list.

    The system displays the Edit Local Subscriber page.

  6. Click Delete.