Sending a Voice Message

About this task

Use the following procedure to send a voice message to a user on a remote system that is administered on the local messaging system.

For acceptance tests, you must administer two test subscribers for each remote machine. For example, if you plan to network with four remote machines named CB1, CB2, CB3, and CB4, you need to administer two test subscribers on each machine. During acceptance testing, you address voice messages to each of those test subscribers. See Remote User Administration for information on administering remote users on the Communication Manager Messaging system.

To send a test message to a remote user:

Procedure

  1. Dial the voice messaging extension.
  2. When prompted to enter an extension, use the telephone keypad to enter a local test subscriber extension followed by #.
  3. Enter the password for the local test subscriber followed by #.
  4. You hear the messaging Activity menu.
  5. Press 1 to record a message.
  6. At the tone, say the following:

    "This is a test message from <your name>. Please call me to verify that you have received this message. My number is <your number>."

  7. Press # when you stop recording and approve the message.

    After you approve the message, you hear the following prompt:

    "Enter extension and pound sign. When finished addressing, press pound."

  8. Enter the address for a remote test subscriber followed by #.

    The address includes the prefix, if any, and the extension of the remote test subscriber.

    After you press #, the remote machine repeats the remote test subscriber extension you entered.

  9. Repeat Step 6 for each remote test subscriber on each remote machine.
  10. When you complete entering remote test subscriber addresses, press #.

    You hear the following prompt:

    "To send message, press pound, or enter a delivery option. To hear a list of options, press 0."

  11. Press # to send the message.

    The system schedules the delivery and returns you to the activity menu.

  12. Hang up the telephone.
  13. Continue with Receiving Voice Messages from Remote Test Subscribers.