Checking the Administrator's Log

About this task

Check the status line at the top of the messaging Administration screen at least once a day. The system warns you of potential administrative problems by displaying an administrative alert message (Alarms: A) on this line when it logs an administration event. If you observe such a message, access the Administrator's Log screen to view current messages and a description for each event. Some of these events, such as full subscriber mailboxes and undeliverable messages, directly affect Fax processing.

When you see Alarms: A on the Administration status line, view the Administrator's Log screen:

Procedure

  1. Under Logs, select Administrator.

    The system displays the Administrator's Log screen.

  2. Type VM in the Application field to specify FAX Messaging events and click Display.
  3. Examine the displayed events.

    Events, alarms, and their associated repair procedures are described in Alarms and Events.

  4. If the documentation provides a repair procedure for a displayed event, take whatever corrective action is recommended.
  5. To display messaging platform events, repeat Step 2 through Step 4 and enter VP in the Application: field.

    These events are also given in Alarms and Events.

  6. Enter exit or another administrative command at the enter command prompt.