Enabling Email by Defining a COS

About this task

If you have a large number of subscribers to administer, defining a COS takes less time than administering subscribers individually.

Note

The following procedure contains instructions relating only to the one or two fields on a particular screen that you must administer. See Subscriber Administration for complete field descriptions.

To administer predefined groups of subscribers for email:

Procedure

Go to the Messaging Administration main menu and select under Messaging Administration:
Classes-of-Service
The system then displays the Manage Classes-of-Service page.
Select a COS you want to administer
Click the Edit the Selected COS button.
Select yes in the Trusted Server Access? field (under PERMISSIONS).
Select yes in the MCAPI Message Transfer? field.
Check the Voice Mail Message, Maximum Length field.
The system default is 1200 seconds. (This size is sufficient to contain a 9.6 MB email message. See Internet Messaging Planning for other suggested values.)
Check the Mailbox Size, Maximum Length field.
The system default is 8400 seconds. (This size provides 67.2 MB for storage of each subscriber's voice, fax, text (email) and binary attachments. See Internet Messaging Planning for other suggested values.)
When you finish entering COS information, click Save to update the information in the system database.
All subscribers who belong to this COS are now enabled for email integration.
Be sure that your subscribers have sufficient training and instructional material to take full advantage of this additional functionality. See Notifying Subscribers of Email Capability and Setup for guidelines and more information.

Note
If, after time, you find that your system disk space is running low, consider purchasing additional mailboxes or disk space.

As an alternative to purchasing more disk space, you might consider reducing the number of days that messages are retained in subscribers' mailboxes. To do so, change the values in the Retention Time fields. Make this change only after careful consideration, and give subscribers advance notice.