Monitoring Guaranteed Fax Mailbox Size

About this task

The mailbox size for a guaranteed Fax machine must be sufficient to temporarily store a potentially large number of Fax files. Some guaranteed Fax mailboxes might need adjustments, especially during the first few weeks of Fax operation.

To size the guaranteed Fax mailbox, note each time that an administrator's alarm advises you that a mailbox assigned to the guaranteed Fax machine is full. If this happens frequently, increase the size of the mailbox as follows:

Procedure

Go to the Communication Manager Messaging web page.
Under Messaging Administration, select Subscriber Management.
The system displays the Manage Subscribers page.
Select a subscriber and click Edit / Delete the Selected Subscriber button.
Under MISCELLANEOUS, use the Tab key to move to the Mailbox Size (seconds), Maximum field and enter a larger value.
You can manually check usage for this mailbox by examining the value in the Mailbox Space Used field on the Subscriber Daily Traffic screen. This task is described in Monitoring Usage of Mailbox Space.