Table: Field Definitions: Auto-Attendant Routing Holiday Schedule page
Field Name | Valid Input | Description/Procedure |
---|---|---|
Holiday Schedule number: | From 1 to 8 alphanumeric characters | Type a new schedule name, if the default name does not seem descriptive enough. |
Holiday Name | From 1 to 18 alphanumeric characters | OPTIONAL: The name of the holiday. This field is for your convenience and is not used by the system. |
Date | Month and day in the format mm/dd | The date the system forwards the affected incoming call to a mailbox. |
Mailbox | Any existing mailbox extension | OPTIONAL: The mailbox extension of the automated attendant to be
used for this holiday. This can be a specific reference or a general
one. For example, you can make separate extensions for such holidays
as New Year's Day and Independence Day, or you can route to one extension
for all holidays. If you choose separate extensions, be sure to record
each greeting as described in Step
3: Recording Greetings for the Automated Attendant Menu.
Holidays with no mailbox extension are ignored by the call routing function. |