The following alarms are generated by the VP application and indicate a problem with the voice platform:
The system cannot access a system table, possibly because of corruption. System functionality is severely impaired.
An internal process cannot communicate with other internal processes. System functionality is severely impaired.
The system failed to receive a message because an internal process could not communicate with other internal processes. System functionality is severely impaired.
The system cannot communicate with a process. System functionality is severely impaired.
The system failed to allocate memory internally for data. System functionality is severely impaired.
The system could not access analog-line interface cards. The cards are unusable. The system is unable to answer or process telephone calls.
The system failed to perform the indicated function on a voice channel or an analog-line interface card. System functionality is severely impaired.
The system failed to perform the indicated function on a voice channel or an analog-line interface card. Card functionality is impaired.
The system failed to save circuit card configuration changes. The system will lose shared memory updates during a restart or a reboot. Call processing will probably not be affected until a reboot or a restart.
The system detected a hardware failure on a voice channel or an analog-line interface card. Card functionality is impaired.
An internal software error occurred when the system was identifying channel characteristics during a restart or a reboot. After the restart or the reboot, a channel is unusable.
The system failed to reset the restriction list for a channel. System functionality could be impaired if applications are assigning resource restrictions to channels.
A service registration file has a bad format or is the wrong version. The service corresponding to this registration file might be started incorrectly. If the service is not started correctly, it will not function properly.
(voice system).
(voice system).
If the alarm remains active, contact your remote support center.
The system detected an error in describing groups to the Resource Manager. Applications that are using the equipment group might not function correctly.
The system experienced difficulty while it was enabling a feature license. The text-to-speech feature is not available. Other features on the system that are already enabled will not be affected.
The system experienced difficulty while it was enabling a feature license. The text-to-speech feature is not available. Other features on the system that are already enabled will not be affected.
The system experienced failure while it was enabling a feature license. The text-to-speech feature is not available. Other features on the system that are already enabled will not be affected.
The system detected an error while it was describing channel characteristics to the Resource Manager. System functionality is severely impaired.
The indicated file cannot be accessed. Applications that need to reserve speech files could fail.
An application cannot be reserved by a file. Applications that need to record to the file will be incomplete.
The system configuration from the previous operation is completely lost, so the system is using default values. Services must be reassigned to channels, the channels must be placed into service, and circuit card functionality must be specified for the system to operate under any configuration other than the default settings. The system might not process telephone calls until after the system has been readministered.
The system cannot save configuration data to the hard disk. If the voice system is stopped and started, some or all of the voice system's administered values could be lost, and system functionality will be severely impaired.
The system is having trouble with determining the identity of an analog-line interface card. The card is not operational. Call processing could be impaired.
A card is unable to provide TDM clock to the system, and the card state has changed to BROKEN. This alarm can indicate a possible hardware problem with the card. Applications that are dependent on this card will not function.
An internal software error occurred during a request for a resource or a release. The system could not process the request, and a card or channel might not be available.
An internal software error occurred while the system was attempting to download firmware to a circuit card.
TDM diagnostics failed one or more diagnostics tests. One or more circuit cards might be in the BROKEN state and unable to function. Applications that are dependent on the card will not function.
One of the circuit cards is in the BROKEN state because it is not receiving clock. The system will not be able to use the circuit card in the BROKEN state.
The system experienced an abnormal termination of an FAX Messaging process. The fax transmission that was occurring at that time failed.
The system experienced an illegal transition. The fax transmission that was occurring at that time failed.
The system experienced an internal assertion failure. The fax transmission that was occurring at that time failed.
One of the following events has occurred:
The system is unable to free previously reserved space. This alarm indicates an application error and could eventually result in failed requests to allocate space for voice recording.
The system experienced a failure during an audit. The system could experience failures in recording voice messages.
A speech audit detected an inconsistency. The system could experience failures in recording voice messages.
The system is unable to reserve space. The system could experience failures in recording voice messages.
The system detected an invalid value or a nonexistent overhead file. The system will use the default overhead values, which can adversely impact performance. If the default overhead values are acceptable, system operations will not be affected.
The system is unable to reserve space because no space is available. Subscribers and callers will not be able to record messages.
Ask subscribers to delete unneeded messages.
Deletion of unneeded messages will help free space in the system as a temporary repair.
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The system exceeded the minor threshold level for messages. This alarm typically indicates that too many messages of a particular type are being generated.
The system exceeded the minor threshold level for messages. This alarm typically indicates that too many messages of a particular type are being generated.
The system exceeded the major threshold level for messages. This alarm typically indicates that too many messages of a particular type are being generated.
The operating system kernel detected an error, and the system software placed a copy of the message into the log. The type of error present will determine the impact on the system. These errors might not cause the system to stop (panic), but they usually indicate that system functionality is impaired.
The operating system kernel detected an error, and the system software placed a copy of the message into the log. The type of error present will determine the impact on the system.
The operating system kernel detected an error, and the system software placed a copy of the message into the log. The type of error present will determine the impact on the system.
The operating system kernel detected an error, and the system software placed a copy of the message into the log. The type of error present will determine the impact on the system.
The system cannot record or add a phrase. Phrases that are already recorded will continue to play properly.
A voice function might have failed, and the system canceled the request. Callers affected by the error will hear nothing. The system will not disconnect the call until the caller disconnects. Each time this failure occurs, the system will generate one message.
Erroneous speech playback or coding might have occurred. The speech that was heard or recorded might have been terminated prematurely or replaced with other speech. Subsequent speech coding or playback could also be affected until the system is restarted.
The system is unable to read a speech configuration file, or the file has an invalid or duplicate entry. The system will use default values for nonexistent entries until the problem is corrected. However, the default numbers could be unsatisfactory and could cause load or performance problems.
Phrase creation failed because of insufficient space in the speech file systems. This condition had an impact on administrative commands or caused the message recording to fail. Additional similar attempts will also fail.
A failure occurred while the system was performing an action on a phrase. The system aborted the action. This alarm could be caused by an excessive voice activity load.
The system has insufficient speech buffers for the number of channels in use. Each time this alarm occurs, an action fails.
An attempt to add a new phrase to the speech file system failed because the phrase limit was exceeded. This condition could have had an impact on administrative commands or caused message recording to fail. Other attempts will also fail.
The system failed to access the speech file indicated. Applications that need access to this file will be incomplete.
The system was attempting to copy or add a phrase to the speech file system, and the attempt failed. This failure usually occurs during backups or restores.
The system has failed to play or record messages. This failure is likely to continue to occur until the problem is resolved.
A timeout failure occurred while the system was performing an action on a phrase, and the system aborted the action. This alarm could be caused by excessive load on the system or a problem with an analog-line interface card.
The system could not reserve a file. Applications that need to record to the file will be incomplete.