Checking the Alarm Log

About this task

The alarm log contains descriptions of all significant problems detected by the system. The alarm log contains active alarms and resolved alarms (that is, alarms that were corrected either automatically or by repair procedures). The alarm log needs to be checked on a regular basis.

To view alarms related to FAX Messaging in the messaging platform alarm log, see Alarms and Events.

To view the alarm log:

Procedure

Go to the Alarm Log page.
In the Alarm Type field, select active or resolved.
If you want to display a specific alarm level, select yes in the corresponding alarm level field:
Major, Minor, and/or Warning.
If you want to display alarms for a date other than the current date, enter that date (in the format mm/dd/yy), in the Start Date field.
If you want to display alarms for a specific time period going forward, select the beginning time (in the format hh/mm), in the Time field.
Note
If no time is specified, the time starts from the beginning of the day, indicated as 00:00, for the specified date. If only the time is specified, the start date is the current day. For resolved alarms, the date specifies when the alarms were resolved.
Select VM in the Application field to specify FAX Messaging alarms.
If you want to select specific alarms, select the resource type, the location, and/or the alarm code.
Click Display to display the alarms.
Examine the displayed events.
A list of events and alarms and associated repair procedures is included in Alarms and Events.
Take whatever corrective action is necessary to repair the alarm.