Checking the Alarm log

About this task

Errors that occur in the Internet Directory are sent to the messaging alarm log. The alarm log contains descriptions of all significant problems that have been detected by the system. The alarm log contains active alarms and resolved alarms; that is, alarms that are corrected either automatically or manually by repair procedures. The system administrator must check this log on a daily basis.

To check the alarm log for Internet Directory problems:

Procedure

  1. Follow the steps in Reports to access alarm information.
  2. To display Internet Messaging specific alarm information, leave all fields at their default setting, except the following:
    • If you want to display an alarm for a date other than the current date, enter that date (in the format mm/dd/yy), in the Start Date: field.

    • In the Alarm Code: field, enter 6617, the code for an LDAP failure.

  3. Click Display.

    The system displays the alarm log.

  4. Examine the displayed alarms.

    Verify if alarm code 6617 is listed under the heading Alarm Code. Alarms, events, and their associated repair procedures are described in Alarms and Events.

Result

The Internet Directory feature is available with the Messaging, Internet Messaging feature. This feature enables the messaging software to create an Internet directory with subscriber names, email addresses, and extensions from the messaging subscriber information. External email clients can use their LDAP directory server to reference these email addresses and extensions.

LDAP (Lightweight Directory Access Protocol) is the standard for Internet-based applications to access the directory information.

This section provides information for the Internet Directory feature only. It does not provide the procedures that you need to administer the Internet Messaging feature, or to plan for its implementation. See Overview of Activating Internet Messaging for details on administering Internet Messaging and Internet Messaging Concepts for details on planning for Internet Messaging.