About this task
Note It is highly recommended that you stop the messaging software (voice system) before performing an attended backup. See Stopping the Messaging Software (Voice System) for more information.
To perform a backup now:
Procedure
- Stop the messaging software (voice system).
- Login to the Server (Maintenance) Web page main menu.
- Select:
- Click the Communication Manager Messaging checkbox and select the an option in Communication Manager Messaging.
- Click the button for the data type or data types you want to
back up.
Only one option in the list can be selected for a specific back up. For detailed information about data sets and backup methods, see Overview of Backup and Restore.
- Select the backup method FTP.
- Complete the following fields:
- User name
You must enter a valid user name to enable the Communication Manager server to log in to the FTP server. If you want to use the anonymous account, type "anonymous" in this field. If you do not want to use the anonymous account, type the actual user name in this field. Contact the FTP server administrator if you have questions.
- Password
You must enter a password that is valid for the user name you entered. If you are using anonymous as the user name, you must use your email address as the password. However, the FTP site may have a different convention. Contact the FTP server administrator if you have questions.
- Host name
Enter the DNS name or IP address of the FTP server to which the backup data is sent. To enter an IP address, use the dotted decimal notation (for example, 192.11.13.6).
- Directory
Enter the directory on the corporate repository to which you want to copy the backup file. When you enter a forward slash (/) in the directory field, the system copies the backup file to the default directory. The default directory for backup data on the FTP server is /var/home/ftp. If you do not want to use the default directory, you must enter the path name for the directory. Contact the FTP server administrator if you have questions.
- If you want to encrypt the backup data, click the box in the
Encryption area of the screen and enter a pass phrase using an arbitrary
string of 15 to 256 characters.
The pass phrase can contain any characters except the following ones:
' \ & ` " %
It is strongly recommended that you encrypt the backup data. You must remember the pass phrase because you cannot restore the data without it.
- Click Start Backup.
The system displays the results of your backup procedure on the Backup Now results screen. If the results are not shown soon, you can also check the backup status.
- Restart the voice system.