Performing a Restore (UNIX/Linux® operating system based FTP Server)

View/Restore Data

The system displays the View/Restore screen.

Note

If you have a Window-based FTP server, see Performing a Restore (Windows-based FTP Server).

• FTP. Before the FTP server will transfer the backup image, the Communication Manager server must first log in to the FTP server. You must therefore also enter the following information:

  • User name. Enter "anonymous" if you are using an anonymous account. Otherwise, enter your real user name.

  • Password. If you are using an anonymous account, you will typically enter your email address as the password. However, you should check with the FTP server administrator to verify this. If you are not using an anonymous account, enter your real password.

  • Host name. Enter the DNS name or IP address of the FTP server on which the data was backed up. Use the dotted decimal notation to enter IP addresses (for example, 192.11.13.6).

  • Directory. Enter the path name for the directory in which the data is stored on the FTP server. Contact the FTP server administrator if you have questions.

• Local directory. Choose this selection if you know the backup image was saved to a local directory. You must enter the path name for the directory. The default directory is /var/home/ftp.

The View/Restore Data results screen lists the backup images stored in the location you specified. The most recent backups are listed at the bottom of the list.

You must select a backup image before you click View, or an error message appears. To clear it, simply click the browser's Back button, then select a backup image.

If you must restore the Communication Manager server data sets as well as the messaging data sets, you restore the Communication Manager server data first. If the hard drive is new, and the release number of the software on the hard drive is more recent than that of the backup data, click on Force restore if backup version mismatch and Force Restore if server name mismatch.

• Preview. Use the Preview button if you are not sure you have selected the correct backup image. When you click Preview:

  • A View/Restore Data Results screen displays a brief description of the data associated with the backup image.

  • Messaging data will have one of the following names attached to the backup file name:

    • audix-ann for announcements

    • audix-tr-msg for translations and messages

    • audix-tr-name-msg for translations, names, and messages

    • audix-tr-name for translations and names

    • audix-tr for translations only

  • You can then click Restore on this second screen to begin the restore process. If the hard drive is new, and the release number of the software on the hard drive is more recent than that of the backup data, click on Force restore if backup version mismatchand Force Restore if server name mismatch.

• Restore. When you click Restore, the system displays a View/Restore Data results screen that tells you whether or not the restore procedure is successful.

• If you do not have any remote networked machines, continue with step 8.

• If you have any remote networked machines, do the following:

1. Logoff of the Communication Manager server.
2. Log in to the Communication Manager Messaging web page.
3. Run a manual update to and from all remote networked machines to correct any database inconsistencies.

   See Running a Remote Update Manually.

4. Continue with step 8.