Account Code Billing Administration

Overview of Account Code Billing

Account Code Billing gives you the ability to assign Communication Manager server account codes to calls originated by Communication Manager Messaging voice ports. With this Account Code Billing, you can track the expense of outbound calls, message notification calls, and other types of calls. Account codes are not recorded by the switch for internal calls.

You must administer account codes on your Communication Manager server system before you can use Account Code Billing for messaging calls. See the Communication Manager Administration documentation for detailed instructions on administering account codes.

Administration Process and Uses

This section contains the following tasks for administering Account Code Billing for Communication Manager Messaging calls:

Account Code Billing is used primarily with the following messaging features:

Account codes are applied to all outbound calls placed by individual messaging subscribers. This includes:

The account code is included in the Communication Manager server station message detail recording (SMDR) record. Communication Manager server system administrators can specify filters to determine which calls (for example, local or long distance) produce a call detail recording (CDR) record..

System Requirements

To use the Account Code Billing feature, you must have a Call Accounting System (CAS) to interpret CDR or SMDR data

Defining the Dialing Sequence

The switch begins to record account code information for a given call when it receives an account code feature access code (FAC). The FAC must be received in the correct order in the sequence of digits dialed. This assures that the switch receives a signal to record the account code before the account code is sent to the switch. In other words, the messaging software must send the FAC, account code, call destination, and other digits to the switch in the correct sequence. This sequence varies depending on the telephone system and the application. Therefore, you must administer a dialing sequence for the Account Code Billing feature. This sequence is defined on the Outgoing Call Sequence screen.