The following checklist lists tasks you do on a regular basis to keep the Communication Manager system with the messaging software operating properly.
Task | Purpose | Page (All pages refer to Communication Manager Messaging web intergace unless stated explicitly) | |
Review tasks in the previous table. | This revises initial administration as your business and users' needs change. | See the Startup Administration checklist. | |
Administer and remove subscribers, as necessary. | This maintains subscriber profiles to reflect current needs and staffing. | ||
Reassign subscriber default password. | This reassigns a subscriber's default password if the subscriber forgets it. | ||
Unlock a subscriber's mailbox. | This unlocks a subscriber's mailbox if too many unsuccessful attempts have been made to log in to it. | ||
Run traffic reports. | This displays messaging traffic information to help you troubleshoot and find ways to improve system efficiency. | Click the Measurements link under the Reports menu. The
following options are available:
|
|
Administer and check the Activity Log. | This allows you to investigate subscriber activity to resolve reported problems. | ||
Check the Alarm Report. | This displays active or resolved messaging software alarms. You can check that alarms are cleared after service procedures are performed, and troubleshoot intermittent problems that resolve themselves and then recur. | ||
Check the Administration Log. | This allows you to display and investigate administrative entries that you can solve. | ||
Run audits. | This synchronizes the system software and the disk after you have made administrative changes. Also, run audits to allow the system to readjust itself after an alarm. | Under Utilities, Messaging DB AuditsMailboxes. This page has provision to audit the following: | |
Backup data on demand, and restore data if needed. | This stores backup system data immediately after a large number of changes. | ||
Perform a Backup | Backup messaging
translations data
. |
||
Prepare for Scheduled Backups | The time of scheduled
backups should already be established. Add messaging data to the backups
. |