After the initial group of subscribers is added, you can continue to add, change, and delete subscribers as employees join and leave your company and existing employees require expanded messaging services.
Note The Subscriber screen has three pages. Only pages 1 and 2 are described in this topic. Page 3, which concerns the Automated Attendant, is described in Automated Attendant and Bulletin Boards.
Things to Consider About Adding, Changing, and Removing Subscribers
| Naming conventions | Be consistent about the format you use when adding subscriber
names to your system. Consider how you want to see the names
displayed on the screen and in reports. If you add some subscribers
in the format last name, first name and some in the format first
name, last name, you could potentially add a subscriber twice.
Also keep in mind that a subscriber name with embedded spaces, such as Jane Doe, must be typed using quotation marks, that is, "Jane Doe". We recommend that you do not enter subscriber names with embedded spaces but rather that you enter them in the format Doe,Jane. |
| Call coverage | To receive call answer messages, subscribers must have the messaging hunt group as a coverage point in their coverage paths. |
| Custom COS | After you assign a COS for a subscriber on Page 1 of the Subscriber screen, the specific options for that COS appear on Page 2 of the Subscriber screen (shown in the Subscriber Class of Service Parameters page ). You can then further customize the subscriber's COS options by typing over any data on Page 2. |
| Avaya Site Administration or AUDIX Data Exchange | Communication Manager Messaging does not support the use of Avaya Site Administration (ASA) or AUDIX Data Exchange to transfer the name and extension of the subscriber, as well as the command (add, change, delete), to the switch or vice versa. |