Adding Subscribers

About this task

After the initial group of subscribers has been added, you can add subscribers as employees join your company.

Note

Add a subscriber by selecting Subscriber Management under Messaging Administration. While adding a subscriber you can make it an automated attendant, which is described in Automated Attendant and Bulletin Boards.

Note

Messaging for Federal Markets and General does not support ADAP.

To add a new subscriber:

Procedure

Log in to the Messaging web page.
Under Messaging Administration, select Subscriber Management.
The system displays the Manage Subscriber page.
In the Local Subscriber Mailbox Number text box, enter a new extension.
Click Add or Edit .
The system displays the Add Local Subscriber page.
Complete the fields on this screen by using the information provided in the table Field Definitions: Add Local Subscriber page.
Note
The default values for the fields for the Custom COS sections sections on the Add Local Subscriber page depend on the Class of Service that is assigned to this subscriber. The initial default values that are specified for some of the fields can change if the COS is changed.

The fields on the table for the Field Definitions: Edit Class-of-Service page.

Note
If you change the contents of any field on the Custom COS sections on theAdd Local Subscriber page, the subscriber loses his or her Class of Service: that is, from the time of the change onward, the capabilities assigned to the subscriber no longer change if you make a change to any COS formerly associated with this subscriber.

The system assigns the name custom to the Class of Service that was changed particularly for this subscriber. Make changes to this page only if you want a subscriber to have a unique profile.
Click Save.
Notify the subscriber that the messaging service is available and, if you have assigned a default password, tell the subscriber what it is.

Next Steps

To complete the task of adding a subscriber, either you or the subscriber must record the subscriber's name. Otherwise, a caller or voice mail recipient hears the extension number, not the name, of the subscriber. See Creating or Changing Subscriber Name Recordings for more information.

If you enter a large number of subscribers, you might want to back up system data, though your exposure to data loss is not very great because the system data file system is backed up automatically each night. If you need help in backing up system data, see Backup and Restore.